Policies
Shipping & returns
RegionDeliveryCost
Canada
7โ12 business days
Free
United States
5โ9 business days
Free
Processing
Orders are packed and dispatched within 1โ2 business days. You get a tracking link by email as soon as your orb ships.
Christmas cut-off
Order by December 10 for delivery before Christmas in the US. Orders after this date ship as normal but may arrive after the 25th.
30-day returns
If you are not happy, email support@noelpines.com within 30 days of delivery for a full refund. Damaged or faulty orbs are replaced free of charge.